No changes to current services
The lockdown from 15 December 2020 up to and including 19 January 2021 does not, as far as we can assess it at this stage, have any impact on RDW services. Services will continue. In spite of the coronavirus, we will continue to ensure citizens and businesses are able to meet their legal obligations, the fleet of vehicles in the Netherlands is kept safe and legal certainty is assured.
Since March, we have made changes in our operations. As a result, we can now work in a sufficiently safe and stable way. We can only continue to deliver our services if we all keep sticking to the current measures. Therefore, it is compulsory to wear a face mask during a visit to an RDW inspection and testing station. Employees at companies visited by an RDW employee for a random vehicle check or other visit or inspection visit and who come into direct contact with that employee must also wear a facemask. You can read more in a previous release about the decision to make face masks compulsory.
Safety at inspection and testing stations
To guarantee the safety of our customers and employees, the guidelines of the (Dutch) National Institute for Public Health and the Environment (RIVM) apply at all RDW inspection and testing stations. It is also strongly recommended that customers:
- only visit an inspection station if they have an appointment;
- come alone;
- take account of existing agreements;
- follow the instructions of RDW staff.
At this stage, our services remain unchanged. Please check our coronavirus page for the latest news and measures on our website. There is a page showing RDW’s revised services in response to coronavirus. Here you can see which services cannot be provided by our inspection stations at this time. This has not changed in light of the current lockdown.
Frequently asked questions
There is a page showing frequently asked questions.
You can find
more information about coronavirus measures on the central government’swebsite.