Vehicle registration and home delivery during lockdown

18 December 2020 - In order to ensure that RDW-accredited companies are still able to deliver vehicles to customers during this lockdown, below we shall explain how registration can be organised without customers having to come to the showroom. This involves the accreditation holder allowing the customer to sign the digital authorisation or declaration of intent at their home and the registration being carried out at the company’s location. 

Steps of registration

The registration process takes place in the following steps:

  1. Generate digital authorisation/declaration of intent
    The first step is to draw up and print the digital authorisation/declaration of intent at the company location. If a Request for Registration of a Lease or Finance Company has been received, this can be included in the authorisation/declaration of intent.
  2. Transportation of vehicle
    The green dealer’s registration plates must be used for the transport of the vehicle to the customer.
  3. Check ID at home & sign authorisation/declaration of intent
    At the customer’s home, an employee of the accreditation holder checks whether the ID corresponds to the person physically in front of them and whether this is correctly included in the authorisation/declaration of intent. If so, then the buyer signs the authorisation/declaration of intent.
  4. Processing the registration at the company location
    The accreditation holder does the processing of the registration on the basis of the signed authorisation/declaration of intent. As a consequence of the Company Stock accreditation regulations, this has to be done at the company location.

    In order for the registration to take place at the company location, the employee at the customer’s home can pass on the authorisation number to a colleague at the company immediately after step 3. The latter must process the registration with the authorisation number as soon as possible. The registration report will then be emailed directly to the customer. Only once this report has been received can the customer be sure the registration has taken place and be able to drive the vehicle.

Digital variant

Customers can also put the vehicle in their own name themselves, of course. To do so, they require a temporary document number and the registration code. The customer can enter the code on, subject to logging in with DigiD Substantial (Netherlands eID scheme). The vehicle is immediately registered via this digital process. Customers receive the registration report via an email link.